If we decide to give a direction we will send to the AO’s responsible officer:

• the reasons why we propose that a direction should be given and the nature of the proposed direction (including any timescale for compliance with the direction),
• information about the period in which the AO may make representations about the proposed direction, and the procedure to be followed to make representations (including the details of the designated officer at Ofqual dealing with the matter), and
• information about the steps that will be taken to enforce the direction, if it is given.

We will send the notice in writing. Where we send the notice by email, we will assume that the notice was received on the date the email was sent, unless there is evidence to the contrary.